Terms & Conditions
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1. Definitions
In these Terms:
- "Services" means any claim-management, legal-action or advisory services we provide to you under these Terms.
- "Claim" means any legal or administrative right to seek compensation, refund, reimbursement or damages from a third party.
- "Assignor" / "You" means the person or entity whose Claim is the subject of these Terms.
- "Assignee" / "GetMyCashBack" / "GMCB" / "Us" means GetMyCashBack Limited, company no. 16429213, registered in England & Wales.
- "Gross Recovery" means the total amount we recover on your behalf before deduction of our fees and disbursements.
2. Acceptance & Nature of Services
By accepting these Terms, you assign your Claim to GetMyCashBack and authorise us to pursue, settle or discontinue it at our discretion.
We operate on a no-win, no-fee basis: if no Gross Recovery is obtained, you owe us nothing.
For any successful Gross Recovery, we will deduct a 30% success fee of that Gross Recovery and any disbursements incurred before paying the remainder to you.
3. Assignment & Collection
Upon acceptance, you irrevocably assign all rights in the Claim to us, including documentation and proceeds.
You authorise GetMyCashBack to collect any recoveries on your behalf and agree that we will remit to you the Gross Recovery net of our 30% fee and any approved disbursements within 14 days of receipt.
4. Customer Obligations
Good Faith: You must provide complete, accurate and honest information, documents and testimony.
Alternate Recovery: You must notify us immediately if you recover any part of the Claim by other means so we can suspend our work and reconcile fees.
Non-Interference: You shall not take any action, engage any third party or enter any agreement that could interfere with our prosecution of the Claim.
5. Third-Party Costs & Disbursements
Some activities (court filing, expert reports, enforcement fees) incur additional costs ("Disbursements").
All disbursements will be incurred by GetMyCashBack and will be deducted from any Gross Recovery before this is paid to you.
6. Fees, Invoicing & Payment
No-Win, No-Fee: If the Claim fails, you owe us nothing.
Success Fee: On recovery, we charge 30% of Gross Recovery, and will deduct any properly incurred Disbursements in dealing with your matter. The remainder (net) of the Gross Recovery will be transferred to you within 14 days of receipt of funds.
7. Liability & Indemnity
We perform Services with reasonable skill and care. Except for gross negligence or willful misconduct, our liability is limited to fees paid under these Terms for your Claim.
You indemnify and hold us harmless against any loss arising from your breach of these Terms or your fraudulent, negligent or unlawful acts.
8. Data Protection & Confidentiality
We process your personal data only to provide the Services and in accordance with our Privacy Policy at GetMyCashBack.co.uk/privacy, complying with UK GDPR and Data Protection Act 2018.
All information you provide is confidential and will not be shared except as necessary to pursue your Claim or as required by law.
9. Complaints & Dispute Resolution
If you have a complaint, contact our Compliance Officer at complaints@GetMyCashBack.co.uk.
These Terms are governed by English law and subject to the exclusive jurisdiction of the English courts.
10. General
Entire Agreement: These Terms, together with any Engagement Letter, Letter of Assignment, and our Privacy Policy, constitute the complete agreement between Us and You.
Amendments: We may update and amend these Terms at any point; changes apply to new engagements or with your consent for ongoing matters.
Severability: If any provision is unenforceable, the remainder stays in force.
Waiver: No waiver is effective unless in writing.
By assigning your Claim to GetMyCashBack, you confirm you have read, understood and agree to these Terms & Conditions.