Lost Luggage? We'll help you secure reimbursement.
Airlines are liable for lost, delayed, or damaged baggage. Get compensation for your belongings and inconvenience.
Airlines are liable for lost, delayed, or damaged baggage. Get compensation for your belongings and inconvenience.
Airlines are liable up to approximately £1,100 per passenger for lost, damaged, or delayed baggage under international law.
You must report damaged baggage within 7 days and delayed baggage within 21 days to preserve your right to compensation.
For delayed baggage, airlines must reimburse reasonable expenses for essential items like clothing and toiletries.
Permanent loss of checked baggage and contents
Reimbursement for essential items during delay
Repair costs or replacement value of damaged items
We help you gather all necessary evidence including baggage receipts, PIR reports, and itemized inventories.
We assess the value of lost items, essential purchase receipts, and applicable compensation under airline liability.
We present your claim with legal backing, referencing Montreal Convention and airline terms of carriage.
We negotiate with airlines and escalate to aviation authorities if they attempt to underpay or deny valid claims.
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Deep knowledge of Montreal Convention and airline liability ensures proper compensation calculations.
We help you properly document losses and expenses to maximize your compensation claim.
We handle all communications with airlines who often try to minimize or deny legitimate baggage claims.
Under the Montreal Convention, airlines are liable for up to approximately £1,100 (1,131 SDR) per passenger for lost, damaged, or delayed baggage.
While receipts help, they're not always required. We can help you provide reasonable valuations using online prices, bank statements, or sworn declarations.
Yes, you can claim reimbursement for reasonable essential items purchased during the delay, such as clothing, toiletries, and medications.